We are looking for:

Customer Care Agent
Are you interested in travel business and international environment, career growth opportunities and dynamic tasks in which you would be free to put your communication and problem-solving skills to a good use? If you answer “yes” to all of this, then come and join WowFare!
 

Working conditions:

  • Full-time position in our Chisinau office
  • Comfortable location in the city centre
  • Cosy and friendly environment
  • Competitive salary above the market average rate
  • Paid training and on-the-job coaching
  • Working in day and/or night shifts
  • Coverage for transportation expenses during night time

Main duties and responsibilities:

  • Receive and handle flight-related inquiries via calls, chat and emails
  • Provide timely response and regular assistance to customers
  • Process transactions, issue, reissue or cancel airline tickets
  • Assist with additional in-flight services and amenities

Requirements:

  • Previous experience in client support is an asset
  • Attention to detail, quick learner’s skills and high sense of accountability
  • Excellent writing and communication skills, strong interpersonal skills
  • Ability to perform well under pressure
  • Strong command of English (both written and spoken)
In case you are interested, please forward us your CV in English at careers@wowfare.com 
 
Thank you in advance for your application!

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