We are looking for:

Quality Analyst

Are you a young person with strong listening and analytical skills?
Would you like to combine these two and become a dedicated professional within a fast-growing international company? Then don’t lose your chance and send us your CV at careers@wowfare.com  

A great team of qualified and friendly professionals are waiting for you!

Working conditions:
- Full-time position in our Chisinau office (flexible working hours)
- Comfortable location in the city centre
- Cosy and friendly environment

- Competitive salary, above market average

Main duties and responsibilities:
- Perform quality check of inbound and outbound calls to ensure adherence to company policies and high level of customer service
- Provide feedback on quality review to call center employees and management

- Participate in continuous quality improvement initiatives

- Previous work experience in call center quality assurance is an asset
- Attention to detail, quick learning and high accountability
- Strong listening skills in English
- Excellent analytical and interpersonal skills

Thank you in advance for your application!