We are looking for:

E-Commerce Customer Support

We are looking for German  speakers that will support an E-Commerce platform, by dealing with customers world wide.
Our ideal candidate would be customer oriented team player, with excellent written skills.

The overall responsibility will be:
- Handle e-mails, ensure consistent productivity & quality of service and maintain customer satisfaction.
- Respond and resolve promptly to customer inquiries and complaints
- Process orders, forms, applications and requests
 
Requirements:
- Proficient in German  (written and spoken level B2-C1)
- Basic skills in Word, Excel
- Able to multi-task
- Strong team player with commitment and a positive attitude
- The ability to think quickly, to make a recommendation or propose a solution to a customer's problem
 
We offer:
- 8 hours workday 09.00-18.00;
- salary  8000 MDL + commission;
- office in the center of Chisinau;
- official employment;
- paid lunches;
- great & long term career opportunities;
- a young and dynamic environment.
 
We will teach you the rest!
Are you interested in this job?
Please, send your CV to cv-rb@grafit.md    
If you want to know more about us, visit www.grafit.md     
 


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