A permanent role based in the Moldova office, the System Administrator will be responsible for providing deskside and remote support via email and telephone to Safeguard Global staff located both internally within the Moldova office as well as across remote offices located in Romania, Spain, Portugal, Switzerland, France, Italy and Greece. The role encompasses the day to day support of around 150 staff for general IT tasks and issues.
It is envisaged that as the company continues to grow globally the role will provide the opportunity to develop into a broader infrastructure role that will include server and networking maintenance and associated support tasks.
⦁ Install, upgrade, support and troubleshoot, Windows 10 and Microsoft Office 365 along with any other authorised desktop applications;
⦁ Install, upgrade, and support for company defined peripheral devices;
⦁ Perform general preventative maintenance on computers, laptops and printers;
⦁ Perform remedial repairs on computers, laptops, printers and any other authorised peripheral equipment;
⦁ Familiarise end-users on basic software, hardware, and peripheral device operation;
⦁ Work with other IT team members including the server and networking teams as required;
⦁ Complete work of assigned support tickets and the ability to prioritise;
⦁ Take ownership and responsibility of queries, issues, and problems assigned;
⦁ Document, track, and monitor problems to ensure a timely resolution;
⦁ Manage and monitor internal assets to ensure accurate inventory records.
⦁ PC Technician with sound experience of Windows 10 and Microsoft Office 2013/16/365;
⦁ Proven experience in the operation of PC hardware, diagnosis and parts replacement, software installation, updating, and diagnosis;
⦁ Excellent communication skills;
⦁ Adaptable to changing priorities and new information;
⦁ Multi-task and remain clearly focussed on several tasks at once;
⦁ Attention to detail and ability to follow through to completion of tasks;
⦁ Service orientated and customer advocate;
⦁ Willingness to learn and adapt to new procedures;
⦁ Strong customer service focus and a team player.
⦁ Competitive salary;
⦁ Excellent working conditions in a comfortable city-centre office;
⦁ Official employment and full social package;
⦁ Bonus meal vouchers;
⦁ Working in a young, fun, enthusiastic team;
⦁ Career progression and training;
⦁ Being part of a rapidly growing innovative company;
⦁ Private parking area;
⦁ Global travel opportunities.
If you are interested in finding out more about the company and the job position, please send your CV to firstname.lastname@example.org
quoting the reference: “SIS admin-Moldova”