We are looking for:

Service Desk Technician with French and English (Romania)

Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you. As a Service Desk Technician you'll be a problem-solver, device & software technician and more-all while being positive and professional.

And you'll also be a hero when you solve our customer's challenges.

Join our team in #TIMISOARA #ROMANIA!

What our Service Desk Technician does:

  • Provide first line IT technical support with accurate and creative solutions to customer problems;
  • Research, resolve, and respond to general issues (office, windows, outlook, internet, specific applications) received via telephone calls and e-mails from different kinds of customers;
  • Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction Demonstrate excellent customer service at all times;
  • Demonstrate excellent customer service at all times. 

Requirements:
- Spoken languages: advanced French (B2/C1) + English (minimum B1);
- Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit;
- Availability to work in day shifts.
- Availability to move to Romania

What we offer:

  • Permanent contract
  • Central building offices with excellent view on the city, top facilities and equipment
  • Competitive salary
  • Performance bonus
  • Meal tickets and gift vouchers
  • Training opportunities
  • Regina Maria medical package
  • Company 7Card
  • Support in obtaining a work permit in case you do not have the right to work in Romania or a Romanian citizenship

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