We are looking for:

IT Helpdesk

Extend Supports is looking for an IT Helpdesk to join our team!
Main Responsibilities:

  • Provide help-desk support and resolve problems to the user’s satisfaction
  • Document internal procedures
  • Monitor and respond quickly and effectively to requests received through the IT help-desk
  • Modify configurations, utilities, software default settings, etc. for the local workstation
  • Assist with on-boarding of new users
  • Install, test and configure new workstations, peripheral equipment and software
  • Maintain inventory of all equipment, software and software licenses
  • Manage PC setup and deployment for new employees using standard hardware, use and make images, install all software (antivirus, dlp, etc.)
  • Assign users and computers to proper groups in Active Directory in coordination with had office standards
  • Perform timely workstation hardware and software upgrades as required
  • Maintain AD and exchange 2016, Microsoft Office 365 Services
  • Work with active network equipment (Cisco, HP, MikroTik, D-Link, FortiGate as advantage, etc.).
  • Use Virtualization platform (VMware, Citrix)
  • Support video surveillance system
  • Support system access control

Requirements:

  • University degree in computer engineering or other IT-related specialty
  • Good command of English, both writing and speaking skills
  • 1+ year of experience in IT Help Desk, Microsoft desktops systems and applications (office 365, antivirus etc.); Windows servers (2008 — 2016); Telephony (asterisk), active network equipment (Cisco, HP, MikroTik),
  • Experience with Exchange 2013
  • Good understanding of internet protocols
  • Great interpersonal skills and a Team player
  • Proactive and client-oriented
  • Stress resistant

We offer:

  • Attractive financial package
  • Challenging projects in an international environment
  • Professional & career growth
  • Great atmosphere in a friendly team
  • Free coffee, tea, cookies and fresh fruit in the office))
  • Regular team buildings
  • Cozy office in the city center

Sounds good? Then send us your CV and become a part of the best team ever! We are waiting for you!
For any further questions, please contact me: +37369487167
(please call me from 9-18)
 


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