Carrier Sales Representative, Broker (with LTL experience)
Zelh is looking for a Carrier Sales Representative for a US-based logistics company.
About us: Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Carrier Sales Representative, Broker (with LTL experience).
The LTL Customer Service Representative LTL CSR is responsible for managing client relationships, working closely with the operations team, and assisting Account Managers in managing their day-to-day activities and operations. This role will also provide necessary information to internal departments in order to meet service parameters required by customers.
This role will manage client relationships, work closely with the operations team, and will assist customer sales representatives in managing their day-to-day activities and operations.
Responsibilities:
- Develop and maintain strong relationships with existing carriers, acting as the primary point of contact for ongoing coordination and communication
- Negotiate rates, contracts, and terms with carriers to ensure competitive pricing and service levels
- Coordinate the booking and dispatching of shipments to carriers, considering customer requirements, carrier capacity, and delivery deadline
- Track and monitor shipments to ensure timely and accurate pick-up, transit, and delivery
- Address and resolve any issues or challenges that arise during the transportation process, such as delays, damages, or service failures
- Perform accurate data entry to maintain carrier records and update relevant information
- Maintain accurate records of carrier information, contracts, rates, and shipment details
- Collaborate with internal teams, including customer service, operations, and warehousing, to ensure seamless coordination and customer satisfaction
- Stay up to date with industry trends, market conditions, and regulatory requirements related to transportation and logistics
- Provide regular reports and updates on carrier performance, shipment status, and relevant metrics
We are looking for ONLY Experienced candidates in the related field with relevant experience.
Minimum requirements:
- 2-3 years + of experience in the Logistics field is a MUST;
- Strong Upper-Intermediate / Advanced English is a MUST;
- Familiar with rating and pricing schemes for all transportation modes, including the mechanics of LTL class-rate tariffs, small parcel zone-based tariffs, TL mileage-based tariffs, and accessorial charges;
- Proficient in using computer systems and office software (e.g., MS Office, virtual communication tools)
- Excellent written and verbal communication skills;
- Experience working in a deadline-driven environment;
- Commitment to working in a team environment with an emphasis on collaboration.
Working conditions:
- The schedule: 15:00- 00:00 Mo- Fri;
- Comfortable work environment;
- Competitive salary paid on time;
- Working in an international company with the possibility of professional growth;
- Training and teamwork;
- Team building and corporate events;
- Coffee, tea, fruits, snacks;
- Support at all levels within the organization.
To apply, please send us your CV: Recruiting.md@zelh.com
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