Are you ready to take your career to the next level?
Thrive in a rewarding career being part of a movement of giving back and helping others.
Join our Team!
We are a private company that generates leads for the legal industry. Our company helps individuals connect with an attorney that can help improve their credit score.
We are looking for an energetic, communicative Customer Support Representative to join our team and answer questions and requests from our customers. The responsibilities of the Customer Support Representative include addressing inquiries, resolving issues, and providing information on our products and services.
Generating and processing new sales leads as necessary. Answering phone calls from customers and dealing with problems as they arise. Exerting attention to details, as customers may have the same problems.
Which are the role responsibilities?
- Listening to customer concerns and providing information, answers, or responses.
- Taking and processing orders.
- Obtaining and correctly recording customer information.
- Reviewing and making changes to customer accounts.
- Keeping records of customer interactions.
- Identifying opportunities to up-sell other products and services.
What do we require?
- Strong English verbal communication skills;
- High discipline and responsibility;
- Teamwork, dynamic, and initiative!
What do we offer you?
- A warm and inviting work environment with many amenities.
- A schedule that fits your life. 16:00 - 00:00; Mo-Fr;
- A career where you can move into other roles with increased pay.
- Competitive wages, including shift differentials.
- Fun company-wide, family-friendly events, modern, cozy, and well-situated office.
- Free tea, coffee, and cookies.
- Full social package.
If you share the same views, please send us your CV today.
We will be happy to welcome you into a young and dynamic team!