We are looking for:

Customer Support Representative

Do you want to build a unique career in the Customer Support field? We offer you this possibility.

Job Description:

  • Work in a US logistics company.
  • Manage customer service inquiries by providing assistance by chat, e-mail and phone.
  • Maintain and develop relationships with existing customers.
  • Identify and assessing customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Follow communication procedures, guidelines and policies.

Essential Requirements:

  • Fluent English (spoken and written interaction) is a must.
  • Ability to work in evening, night and weekend shifts is a must.
  • Good organizational and planning skills.
  • Good time management and multitasking skills.
  • Good attention to detail and accuracy.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Proven customer support experience or experience as a client service representative is a plus.
  • Experience in logistics is an advantage.

We Offer:

  • Official and competitive salary in USA$.
  • Periodic revisions of remuneration package.
  • Reliable team.
  • Social package included.
  • Flexible management.
  • Chisinau city center location.
  • Inside and outside area to relax.
  • Kitchen with all facilities (fridge, microwave, coffee machine, etc).
  • Corporate and team building events for employees.