Customer Support Representative
Do you want to build a unique career in the Customer Support field? We offer you this possibility.
- Work in a US logistics company.
- Manage customer service inquiries by providing assistance by chat, e-mail and phone.
- Maintain and develop relationships with existing customers.
- Identify and assessing customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Follow communication procedures, guidelines and policies.
- Fluent English (spoken and written interaction) is a must.
- Ability to work in evening, night and weekend shifts is a must.
- Good organizational and planning skills.
- Good time management and multitasking skills.
- Good attention to detail and accuracy.
- Customer orientation and ability to adapt/respond to different types of characters.
- Proven customer support experience or experience as a client service representative is a plus.
- Experience in logistics is an advantage.
- Official and competitive salary in USA$.
- Periodic revisions of remuneration package.
- Reliable team.
- Social package included.
- Flexible management.
- Chisinau city center location.
- Inside and outside area to relax.
- Kitchen with all facilities (fridge, microwave, coffee machine, etc).
- Corporate and team building events for employees.