We are looking for:

Front Office Specialist

We are looking for a Front Office Specialist to join our Service Support Team.

Job responsibilities:
• taking calls from and providing initial advice to B2C clients and B2B partners on bookings right until check-out;
• sending clients’ comments and requests to their accommodation providers;
• checking information that clients request with their accommodation providers;
• allocating requests within the operations department.

We expect that you:
• native speaker of Russian language
• know English on at least Intermediate level;
• have experience working in a call center;
• can cope with a high work-load and multiple tasks;
• are responsible and careful;
• possess a strong sense of empathy;
• are stress-resistant.

What we offer:
• schedule 2/2 (09.00 – 21.00 GMT+3);
• remote work;
• a young and active team of super specialists;
• interesting and ambitious tasks that will take you to the next professional level;
• learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• corporate discounts on hotels and other services.