We are looking for:

Network Security Engineer

We are looking for a dynamic support engineer, fluent in English, to join our team of highly skilled support professionals. You will work on cutting edge technology constantly improving support center of excellence for our partners.
Network engineers are responsible for implementing, maintaining, supporting, developing and, in some cases, designing and providing solutions for our partners.

General tasks include:

  • Reproduce issues from customers’ description of the problem and provide a resolution;
  • Resolve open tickets for company partners;
  • Troubleshoot, diagnose and resolve customer issues independently, making use of the resources available;
  • Communicate effectively with customers, including expectations for callbacks and followup on their issues;
  • Design solutions for customers, from a single device to creating an entire network architecture;
  • Work with various engineers from our partners in order to install and configure primarily firewalls, but also a vast range of products, such as Web Application Firewalls, Anti-Spam Gateways, Wireless Networks, Sandboxes etc.

A working knowledge of any of the following areas or experiences is highly required:

  • Advanced Networking Knowledge is required(CCNA/CCNP represent a plus). Specifically, routing and switching
  • Familiarity and/or experience with multiple network and security technologies including global telecom transports, routing (BGP, EIGRP, OSPF), switching, capacity management, DNS, DHCP, MPLS, network security controls, network monitoring, and wireless
  • Experience with various network devices such as routers, firewalls, switches, etc.
  • Understanding of business security practices and procedures
  • Hardware security implementation
  • Fluent in English; excellent oral and written communication skills required, including the ability to communicate and present across all management and organizational levels are required
  • Presentations skills