Description
8 out of 10 SMEs from developing countries looking to start exporting today get rejected by banks. Those that manage to get access to accounts, are severely underbanked - facing compliance hurdles, unexplained closures of their accounts and poor customer experiences.

Addressing over six million SMEs globally, with a $500B market opportunity in payments & FOREX alone, Silverbird is on a mission to make international traders bankable again. We're here to enable freedom of trade and make it easy for merchants to grow their businesses internationally.

Today, a team of 90+ distributed across the UK, Lithuania, Georgia, Moldova and other countries we are growing rapidly in customers and headcount. We're preparing for a meaningful growth round, building out the organizational infrastructure to enable us to become a global category leader in international trade.

Currently we are searching for an HR & Administrative Partner for our office in Chisinau.

Among the main responsibilities will be:

• Overseeing the Moldovan office operations including hiring staff, overseeing their performance, advising management on corrective actions when necessary, and processing employee terminations as needed.
• Identifying and analyzing problems regarding services and personnel; recommending solutions to function management.
• Supporting executive leadership by planning and implementing employee development programs.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Working with the Finance and Management teams to set budgets, monitor spending, and process payroll and other expenses.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Maintaining company records such as financial documents, employee files, and HR documents.
• Overseeing special projects and tracking progress towards company goals
• Onboarding new joiners and offboarding of employees including preparation of contracts
• Manage the pre-onboarding experience for candidates that accepted offers
• Develop and implement localized employee policies and procedures, in conjunction with function management and the People team
• Manage probation periods, disciplinary procedures and any HR related issues that may arise
• Manage relationships with our local accounting, payroll and company administration partner
• Support recruitment efforts including relationship management with local recruitment partners and the internal recruitment team
• Achieve and maintains compliance with Moldova regulations concerning employment
• Develop a 'proactive' approach - surprising and delighting colleagues (organizing events, team building activities, managing supplies for the office)
• Organizing localized benefits research and performing benefits administration to establish a competitive offering in the market
• Developing performance management systems and reporting on employee performance to senior management
• Implementing initiatives oriented at employee retention
• Documentation collection, organization and maintenance
• Develop the local employer brand - making Silverbird a recognised company name on the market to build our confidence in recruitment and attract the best talent
• Management of the building, which includes but not limited to managing repairs, issues, etc.
• Supervises the maintenance of office equipment & the facilities for day-to-day operations (such as managing laptops and peripheral devices, building access keys, printers, coffee machines, etc.)
• Negotiates the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions

Requirements

• Previous HR and administrative experience, specifically working with employment contracts and local Labour law is crucial
• Fluent English speaker
• Communicative, open, though familiar with managing confidential information, active, get things done type of personal profile
• Eager to work and develop with an international fintech start up industry

Benefits

• A secure job in a successful, internationally active company
• International environment with a multi-cultural team
• Career and professional growth
• Competitive salary
• Free English classes by SkyEng
• Mental health support by Oliva